Free delivery for orders over £50

Frequestly Asked Questions

You can download an online catalogue here….
Or please call 01792 486016 or email us info@ssartsandcrafts.co.uk with your address and we will be delighted to post one out to you.

To open a credit account, please contact us by phone 01792 486016 or email us at info@ssartsandcrafts.co.uk.

All items showing on the website are in stock. On the very rare occasion that an ordered item goes out of stock, we will always contact you to let you know.  Some large items, such as sand and water trays are not held in stock but will be despatched directly from our supplier.

To make any amendments to your order, please call us on 01792 486016 and we will do everything we can to accommodate your changes.

To cancel your order, please call us on 01792 486016. As long as your order has not left our warehouse, we will of course cancel your order and refund as necessary.

In the unlikely event that an item arrives damaged, faulty or missing, please call us on 01792 486016 and we will happily replace or refund as necessary.

All orders received by 12pm will be dispatched the same day. For smaller items, Royal Mail 2nd class service is used and deliveries usually arrive within a few days.  For larger, bulkier items, we use an independent carrier and these deliveries usually arrive within 48 hours.

Orders that total £50 or more (excl. vat) are delivered free of charge to any UK mainland address.   Orders totalling less than £50 (excl. vat) have a charge of £4.95 for delivery.

Should you require a copy of an invoice, please do email us on info@ssartsandcrafts.co.uk or call us on 01792 486016 and we’ll happily get one sent to you.